{"id":20,"date":"2019-02-28T09:54:58","date_gmt":"2019-02-28T01:54:58","guid":{"rendered":"http:\/\/awards.marketing-interactive.com\/loyalty-and-engagement-awards-singapore-2019\/?page_id=20"},"modified":"2020-03-19T11:01:52","modified_gmt":"2020-03-19T03:01:52","slug":"about-this-event","status":"publish","type":"page","link":"https:\/\/devconferences.marketing-interactive.com\/experience360-id\/about-this-event\/","title":{"rendered":"About This Event"},"content":{"rendered":"

[et_pb_section fb_built=”1″ _builder_version=”4.3.3″ background_color=”#ffffff” background_enable_image=”off” background_blend=”overlay”][et_pb_row use_custom_gutter=”on” admin_label=”Row” _builder_version=”4.3.3″ custom_padding=”0px||0px||true|false” collapsed=”off”][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_image src=”https:\/\/devconferences.marketing-interactive.com\/experience360-id\/wp-content\/uploads\/sites\/28\/2020\/03\/Photo-gallery-E360-2.jpg” align_tablet=”center” align_phone=”” align_last_edited=”on|desktop” admin_label=”Image” _builder_version=”4.3.3″ module_alignment=”center”][\/et_pb_image][et_pb_text admin_label=”Text” module_id=”tellme” _builder_version=”4.3.3″ text_font=”||||||||” text_text_color=”#000000″ link_font=”||||||||” header_font=”||||||||” header_2_font=”|700||on|||||” header_2_text_color=”#141d40″ header_2_font_size=”45px” header_3_font=”|600|||||||” header_3_text_color=”#000000″ header_3_font_size=”20px” header_3_line_height=”1.2em” background_layout=”dark” max_width_last_edited=”off|desktop” module_alignment=”center” custom_margin=”|||” custom_padding=”1rem|0px|1rem|0px” header_2_font_size_tablet=”35px” header_2_font_size_phone=”28px” header_2_font_size_last_edited=”on|desktop” header_3_font_size_tablet=”” header_3_font_size_phone=”16px” header_3_font_size_last_edited=”on|phone”]<\/p>\n

About This Event<\/h2>\n

The challenge of delivering exceptional experience continues to grow year after year as customers demand more value for their spending. As we reflect on the landscape of consumerism in 2019, a few trends come to mind heading into this new decade: the increasing importance of convenience via digital platforms; the call for more proactive personalised services; providing consistency across all channels of interactions; and a more circumspect consumer base that holds back on brand engagement.<\/p>\n

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This year, the agenda for Experience 360<\/strong> aims to take an in-depth look into the broad spectrum of customer experience initiatives with a focus on the following themes:<\/p>\n

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Exclusively designed for customer experience teams, senior management and marketing leaders, Marketing Interactive\u2019s<\/em> Experience 360<\/strong> returns for an intensive two-day, two-track journey to dig up practical tips, tricks and strategies to innovate the realm of customer experience.<\/p>\n

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Be the first to know what’s coming up! Sign Up for our newsletter to get the latest news and events related to MARKETING-INTERACTIVE magazine.<\/p>\n

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